- Ms Hong checked into Cathay Pacific instead of Hong Kong Airlines
- But staff failed to realise her error, and processed her boarding card
- She boarded wrong plane for wrong airline, instead of Hong Kong Airlines
A female passenger managed to board the wrong plane, for the wrong airline under the wrong name.
The incredible security lapse happened at Taiwan Airport where a woman known only as Ms Hong, was flying on to Hong Kong.
The first error came when she accidentally checked in to the Cathay Pacific desk, instead of Hong Kong Airlines, who she was supposed to be flying with.
A female passenger managed to board a Cathay Pacific plane under the wrong identity (file image)
Incredibly, she was then processed with a boarding pass under a man’s identity, who happened to have the same surname flying to Hong Kong.
She was then able to board the plane without any issue, passing by local immigration authorities and ground crew at the gate.
The flights had been booked by Ms Hong’s boyfriend, and when he was told she had not boarded the Hong Kong Airlines flight out of Taiwan, the mix-up came to light.
The South China Morning Post reported that the woman told Apple Daily: ‘The name on the air ticket wasn’t me. Even the sex on the air ticket was not right. This is ridiculous.’
Ms Hong accidentally went to the Cathay Pacific desk to check in – but staff did not realise and gave her a boarding pass for their airline (file image)
Cathay Pacific and Hong Kong Airlines worked together to ensure the Taiwanese resident made a safe return trip, and she was afforded the use of Cathay’s executive lounge.
A spokesperson for Cathay Pacific confirmed the incident, saying how there had been an ‘error in the check-in procedures.’
‘We take this matter seriously and are in the process of securing more information from the relevant teams and reviewing the check-in procedures on that day to ensure that similar incidents will not happen again,’ the spokesperson told the SCMP.
Courtesy: Daily Mail Online